FAQ

No two remodeling projects are the same. In order to determine how much your window or door replacement project will cost, we will need to wholly know your wants and needs. Schedule a complimentary, in-home consultation and we’ll be able to present you with a free quote during your consultation. A Pella® design professional will work with you to comprehend your project, pick high-quality products and take measurements for your replacements.

In addition to creating high-quality products in multiple styles, we also offer payment and finance options to help make your replacement project a reality.

It’s our mission to ensure we answer every one of your questions about windows and doors from Pella of Calgary. We’ll review all the features and choices available to you, including material choices and energy-efficient enhancements. To make sure we can cover everything, we recommend you plan for about two hours for your consultation session.

Your in-home consultation is crucial to ensuring your happiness with your window and door replacement. It will help you choose the best windows or doors for your Calgary-area home and your budget. It’s best to arrange your complimentary, in-home consultation when every one of the decision-makers are able to be present. Our Pella® expert designer will address a host of standard questions like:

  • Which materials (vinyl, wood or fiberglass) are most appropriate for your Calgary-area home?
  • Which functional features do you want your windows or doors to have?
  • What level of energy efficiency is ideal for your home?
  • Which colors do you want?

Correctly quoting your replacement windows or entry door project depends upon the information we get through the in-home consultation. You can find out more about in-home consultations here.

Installations of replacement windows and doors from Pella of Calgary are led by a Pella® Expert InstallerSM. Under his or her guidance, Pella-certified installers will work to install your windows or doors. They must sit through a thorough set of training courses to make sure your windows and doors are appropriately installed and adhere to Pella’s warranty criteria. You can learn more about your straightforward, no-guess installation day here.

Before they can be hired, Pella requires installers to pass a drug test and background check. Our installers are totally backed by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also protected for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and most of Canada. How will this impact you? Not only could you realize a drop in your heating and cooling costs, but you will help protect the environment.

The perk of Pella® vinyl windows is that you don’t have to paint them. They come in a variety of colors, so you’ll find a color that accompanies your house. We do not advise painting your vinyl products; this will nullify your warranty.

Pella of Calgary offers services and support that bigger stores simply don’t have. Our expert staff has proficiency in selling, installing and servicing Pella® windows and doors. You’ll have a dedicated Pella sales team, comprised of a project manager, local service technicians and quality installers. We commonly use the term “single-source accountability.” You just have to contact our office, your sales representative or your project manager with any questions or concerns you can think of, and we will get to work answering them.

There are a variety of reasons why Calgary-area homeowners pick Pella of Calgary for their replacement window and door needs. Our success relies on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s professional Direct Sales Network. Unlike other companies who sell only through third-party channels, Pella of Calgary has a dedicated window and entry door showroom. This unique way of doing business gives you a personalized experience with the assistance of a local Pella®-certified team. Whether you are in the market for the beauty of wood, the strength of fiberglass or the reduced maintenance of vinyl—Pella of Calgary has a top-notch, energy-efficient and durable solution.